Fusion Applications - Global Payroll - Quick Pay rollback Error - A system error ORA-20001: An application error occurred. An assertion failure was detected at location remove_rel_contribs.chk_rel_defbal_exists.
(Doc ID 2565207.1)
Last updated on OCTOBER 06, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Global Payroll
When attempting to rollback a Quick Pay, the following error occurs.
ERROR
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A system error ORA-20001: An application error occurred. An assertion failure was detected at location remove_rel_contribs.chk_rel_defbal_exists. Details: Contact your help desk. ORA-06512: at "FUSION.APP_EXCEPTION", line 60 ORA-06512: at "FUSION.FND_MES
STEPS
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The issue can be reproduced at will with the following steps:
1) Search Person > Person No. 123456789 > Actions > View Process results
2) Locate QP to be rolled-back > Actions > Roll Back
Error: Please review the messages
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot roll back a Quick Pay and modify wrongly inserted dimensions in local tax configuration.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |