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Fusion Global Payroll: Payslip Is Not Available, Does Not Show in Employee Self Service (ESS) (Doc ID 2565724.1)

Last updated on FEBRUARY 07, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.19.04.0. The note has been reviewed and is current for release 11.13.21.01.0.

Symptoms

 ACTUAL BEHAVIOR
---------------------
The user ran a payroll and payslip and has been generated successfully.
When checking the payslip in employee self service (ESS), the payslip is not available.

Also, the user is not able to check the payslip from HR.

EXPECTED BEHAVIOR
------------------------
Payslip being available in ESS.

STEPS
---------
1. Check the payslip in employee self service: Go to Login  > Me > Personal Information > Payroll > Payslips.
2. Payslip is not available.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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