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Does Oracle Sales Cloud Support Processing Of Encrypted Data Inbound To SAAS (Doc ID 2565812.1)

Last updated on AUGUST 18, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, CX Integration

Does Oracle Sales Cloud support processing of encrypted data inbound to SAAS

Customer uses Autonomous OIC to integrate inbound data to Oracle Sales Cloud using Oracle Sales Cloud Adapter in OIC.

When OIC is used to integrate inbound data to Oracle HCM Cloud, PGP encryption support is provided in it.
i.e. when customer data is encrypted using Oracle HCM Cloud public key, data loading process in Oracle HCM Cloud decrypts files using the Oracle HCM Cloud private key.
Please note that this process is documented in oracle documentation for Oracle HCM Cloud:
https://docs.oracle.com/en/cloud/saas/global-human-resources/19b/faihm/transferring-encrypted-data.html#FAIHM1672917

Question
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Is there a similar functionality provided in Oracle Sales Cloud i.e. whether Oracle Sales Cloud will decrypt the data (which has been encrypted by customer using Oracle Sales Cloud public key) in Fusion layer using its private key.
 

Solution

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