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Unable to retrieve any attachment of type .msg in SR response (Doc ID 2565821.1)

Last updated on JULY 16, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

 SR Response email supports different types of attachments. But when any file of type .msg is attached they do not appear in SR Response.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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