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MFT is not picking up larger files, eg files greater than 5MB (Doc ID 2566452.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Managed File Transfer Cloud Service - Version 16.1.3 and later
Information in this document applies to any platform.

Symptoms

MFT is not picking up larger files, eg files greater than 5MB

In the OIC logfiles there are Socket connection timeouts.

[2019-06-23T00:25:41.435+00:00] [<server>] [ERROR] [] [oracle.soa.adapter.ftp] [tid: JCA-work-instance:FTP Adapter] [userId: <anonymous>] [ecid: <ECID>,0] [APP: mft-app] [partition-name: DOMAIN] [tenant-name: GLOBAL] error[[ com.maverick.ssh.SshException: Socket connection timed out. [Unknown cause]
at com.maverick.ssh2.TransportProtocol.b(Unknown Source)
at com.maverick.ssh2.TransportProtocol.j(Unknown Source)
at com.maverick.ssh2.TransportProtocol.nextMessage(Unknown Source)
at com.maverick.ssh.message.SshMessageRouter.d(Unknown Source)
at com.maverick.ssh.message.SshMessageRouter.nextMessage(Unknown Source)
at com.maverick.ssh.message.SshMessageStore.nextMessage(Unknown Source)
at com.maverick.ssh2.Ssh2Channel.b(Unknown Source)
at com.maverick.ssh2.Ssh2Channel$_d.read(Unknown Source)
at com.maverick.ssh2.Ssh2Channel$_d.read(Unknown Source)
at java.io.DataInputStream.readInt(DataInputStream.java:387)
at com.maverick.ssh.SubsystemChannel$_c.b(Unknown Source)
at com.maverick.ssh.SubsystemChannel.nextMessage(Unknown Source)
at com.maverick.sftp.SftpSubsystemChannel.c(Unknown Source)
at com.maverick.sftp.SftpSubsystemChannel.getOKRequestStatus(Unknown Source)
at com.maverick.sftp.SftpSubsystemChannel.b(Unknown Source)
at com.maverick.sftp.SftpSubsystemChannel.closeFile(Unknown Source)
at com.sshtools.sftp.SftpClient.get(Unknown Source)

This only happens against certain SFTP servers.



Cause

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In this Document
Symptoms
Cause
Solution
References


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