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Inbound Message Update Trigger Not Firing (Doc ID 2566632.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


A before update trigger was created on an Inbound Message object to populate a custom field on SR object with the email address of the sender. The trigger was not getting fired due to which the email address was not populated.


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