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Load Payroll Tax Information for US Returned Error ( Load Payroll tax information for city errors out for cases when city names are changed... ) (Doc ID 2566754.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, US - United States Legislation

ACTUAL BEHAVIOR
---------------
Load payroll tax information Job is resulting in error only for the City Level. logs and error messages showing no details on the error

ERROR
-----------------------
-- no error text retrieved --


EXPECTED BEHAVIOR
-----------------------
This process is run separately and should not result in error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Support advised to run individual jobs for Federal and local level tax information;
2. Federal, State, and county jobs completed successfully without error;
3. City level results in error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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