My Oracle Support Banner

How is Working Password Expiration Policy for multiples User Category (Doc ID 2566894.1)

Last updated on JULY 19, 2019

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion General Ledger Cloud Service - Version and later
Information in this document applies to any platform.


New password policy implemented by you for your User Categories, but it seems it is not working fine as the user is getting email notification in order to reset his password, even if you have implemented for your new custom User Category this password policy: Days before password expiration: 9999 days and Days before password expiry warning: 10

There are 3 User Categories:

1. Default Category > this group is for all the employees, except integration users and admins
2. Integration Category > this group contain the integration user
3. Password Category > this category is created for test only and having few members only.

INTEGRATION CATEGORY has this setup password policy implemented NOW:
Days before password expiration: 9999 days
Days before password expiry warning: 10

You ran Password Expiry Report process and even if Notification is disabled for this Integration Category,

but you can see in the log for this job (PasswordExpiryEss):

Sending password expiration notification to: XXXX


No notification should be sent for this user XXXX, part of Integration category

The issue has the following business impact:
Due to this issue, users are not sure why they receive this email notification to reset their password.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.