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Error when Running Process Expense Reimbursements and Cash (Doc ID 2566895.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Expenses - Version 11.12.1.0.0 and later
Oracle Fusion Payments Cloud Service - Version 11.13.19.04.0 to 11.13.19.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

 When attempting to run Process Expense Reimbursements and Cash Advances the following error occurs.

ERROR
-----------------------
Running Process Expense Reimbursements and Cash Advances, we are getting the attached error message

ERROR: : ORA-06502: PL/SQL: numeric or value error: character to number conversion error
ORA-20001: EXM_ACCT_GEN_DEBUG
{ERROR}=ORA-20001: EXM_ACCT_GEN_DEBUG
{ERROR}=ORA-20001: EXM_ACCT_GEN_DEBUG
{ERROR}=ORA-0000: normal, successful completion
{CALLING_SEQUENCE}=GetAccount: l_company is null
{CALLING_SEQUENCE}=GetAccount]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Run Process Expense Reimbursements and Cash Advances

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot pay approved Expense Reports (ER)

Cause

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In this Document
Symptoms
Cause
Solution


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