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Territory Proposal Activation Failed With JBO-26048 Error (Doc ID 2567072.1)

Last updated on JULY 22, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Territory Management, Quotas

Created territory nodes using spreadsheet import. The import completed SUCCESSFULLY.

After verification, when we tried to Activate the proposal. But it FAILED with Error ‘JBO-26048: Constraint "MOT_TERRITORIES_U3" is violated during post operation "Update" using SQL statement "UPDATE MOT_TERRITORIES’.
 
ERROR
-----------------------
BO-26048: Constraint "MOT_TERRITORIES_U3
But it FAILED with Error ‘JBO-26048: Constraint "MOT_TERRITORIES_U3" is violated during post operation "Update" using SQL statement "UPDATE MOT_TERRITORIES’.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator
2. Manage Territory Proposal
3. Activate

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Activate the Territory

Cause

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In this Document
Symptoms
Cause
Solution
References


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