FAH: Run-time Error 1004. Method Range Of Object_Global Failed When Tryign To Import Supporting Reference Initial Balances (Doc ID 2567595.1)

Last updated on JULY 23, 2019

Applies to:

Symptoms

On : 11.13.19.04.0 version, Other Issues

When attempting to import supporting reference the following error occurs.

ERROR
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Run-time error '1004':
Method 'Range' of object '_Global' failed


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to ‘Import Supporting Reference Initial Balances’
2. Select: ‘Ledger’ and ‘Journal Source’ – and click on ‘Open Spreadsheet’
3. Click on the file that gets downloaded
4. Excel file gets initiated
5. In the ‘Do you want to connect’ window, click on ‘Yes’
6. Instance log-in screen comes up
7. Login into the instance
8. Excel file opens up
9. Microsoft Visual Basic error pops up as ‘Run-time error ‘1004’. Method ‘Range’ of object_Global failed
10. Click on ‘Debug’ button on the above pop-up
11. VB screen shows the debug details with the row ‘Set RowKeyCol = Range("RowKeyColumn").Offset(-1, 0)’ highlighted in yellow

Cause

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