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Number Of Items Differ In Catalog Search Results (Doc ID 2568273.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

When Searching in SSP for "Pen" the customer has 48 items displayed in the Grid View and 49 displayed when in List View.
One of the Items is not displaying in the Grid View.

The Grid view should have all 49 items but for some reason it is not showing all and excluding one.

Steps to Reproduce:
1. Search "Pen" in Purchase Requisitions.
2. Toggle to Grid View .
    48 Items are Listed.
3. Toggle to List View.
    49 Items are Listed.

Due to this issue, users cannot see all of the items when in Grid View.

Cause

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In this Document
Symptoms
Cause
Solution
References


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