My Oracle Support Banner

Error Message When Building Custom Service Request Statuses (Doc ID 2568612.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

Customer is trying to add a custom value for the Service request statuses. An error message is thrown and the error message suggests that Status with same primary key already exists.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.