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Per Diem Policy Rates Spreadsheet Is Not Working Properly - The application cannot determine the base per diem rate (Doc ID 2568669.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms


When attempting to calculate per diem expense,
the following error occurs.

ERROR
-----------------------
The application cannot determine the base per diem rate. For resolution, contact the Expenses department (EXM-630596)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Define policy
2. Set policy rates
3. create expense item

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create per diem expenses.

Cause

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In this Document
Symptoms
Cause
Solution
References


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