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Fusion Applications - Global Payroll - Payslip Job Error java.lang.ArrayIndexOutOfBoundsException - PDF file not generated (Doc ID 2568989.1)

Last updated on JULY 24, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Payroll

When attempting to generate the payslip process,
the following error occurs.

ERROR
-----------------------
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Contact your help desk.
PLSQL Log Messages
End PLSQL Log Messages
PLSQL Log Messages
End PLSQL Log Messages

Error in BI Publisher:
Output failed.
oracle.xdo.XDOException:
java.lang.ArrayIndexOutOfBoundsException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the pre-requisite processes
2. Run the payslip process
3. See the status of the process

Cause

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In this Document
Symptoms
Cause
Solution
References


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