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WAVE Is Not Sent To PTL (Doc ID 2569191.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On : 18 version, Core Product Functionality

WAVE is not sent to PTL

There are problems with some WAVES not being transmitted to PTL.
The current WAVE 123 that is not being sent to PTL, when reviewing the send messages for the WAVE it was found out that PTL was not informed about the boxes that belong to this WAVE.
On the other hand, when attempting to retrieve the message from MHE it was not possible to select the option, as it was grayed out

ERROR
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Exception in generate_distribution_info_files: Invalid format field -<type' exceptions. UnicodeEdncodeError'>'latin-1' codec can' t encode character u&#39:\u0303' in position 92: ordinal not in range(256)

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Run Wave 123
2. Wave not transmitted to PTL
3. MHE messages is grayed out

Cause

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In this Document
Symptoms
Cause
Solution
References


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