Asset Import Using Zip File Does Not Work
(Doc ID 2569342.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Accounts, Contacts, Households
When attempting to import assets,
the following error occurs.
ERROR
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Mapping cannot be created because the import file is an invalid format. Verify the file location and name and try again. (MKT-285045)
Valid formats include XML and text.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Manage File Import Activities
2. Create Asset Import
3. Error when selecting .zip file
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import assets.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |