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Several Waves Stuck In Release In Progress (Doc ID 2569346.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.3 and later
Information in this document applies to any platform.

Symptoms


Several waves are stuck in "Release in Progress" status in Wave Inquiry screen and when trying to reset MHE status, the following error occurs:

"Failed to reset MHE status: Failed to reset MHE messages for wave. Failed to Update any un-processed messages for the wave from previous release."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Wave Inquiry screen
2. Search for a wave in "Release in Progress" MHE status
3. Click on "Reset MHE Status"
4. Error occurs



Cause

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In this Document
Symptoms
Cause
Solution
References


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