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Visualizer Requires SSO Credentials After SSO SAML Authentication Was Done Against Cloud Landing Page (Doc ID 2569437.1)

Last updated on JULY 27, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.6.0 to 18.8.8.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Visualizer is requesting SSO credentials after SSO SAML login was done through P6 Pro client and Oracle Portal landing page.


STEPS

The issue can be reproduced at will with the following steps:
1. Open Oracle Cloud landing page for Stage: https://customer-p6.oracleindustry.com
2. Insert SSO SAML credentials and login to landing page.
3. Launch P6 Pro ClickOnce client and authenticate against Cloud DB using same SSO SAML credentials
4. Opening Visualizer from inside P6 Pro ClickOnce requires again SSO SAML credentials to be inserted.


BUSINESS IMPACT

The issue has the following business impact:
Users have to authenticate 2 times against Cloud which invalidates the purpose of SSO.

Cause

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In this Document
Symptoms
Cause
Solution
References


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