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R13UPG:CCFO - Cannot Add Extra Fields To Custom DCL Search Filter In Advanced Search On All Objects (Doc ID 2569483.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Event plan search box disappears
EXPECTED BEHAVIOR
-----------------------
Event plan search should not disappear

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to any object e.g. Opportunity

2. Go to Advanced Search

3. Add Event Plans (custom object) as a field to filter by.

4. Click the search button to open up the DCL's search area

5. Click on Advanced

6. Go to add another field e.g. 'Event Plan Code' to refine the returned results

7. Notice that the search box disappears.

I have attached screenshots which demonstrate this flow.

This is critical functionality which is affecting a very large user base.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the opportunity event plan

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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