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Oracle Fusion Recruiting Cloud: Job Alerts Are Not Sending To Candidates (Doc ID 2569686.1)

Last updated on AUGUST 15, 2024

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

Candidates are not receiving Job Alert Notifications once jobs are posted that match their preferences.

 

Job Alerts:

Candidates can set up Job Alerts to receive updates about new job opportunities matching their preferred job category and location.

There are two ways that candidates can set up Job Alerts:

  1. In their candidate self-service page.
    • Candidate selects the option "I agree to receive updates about new job opportunities"
    • Candidate specifies the category of jobs they are interested in and their preferred location
  2. When applying for a job.
    • Candidate selects the option "I agree to receive updates about new job opportunities"
    • The job category and job location are selected for the candidate based on the category and location of the job they applied for

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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