My Oracle Support Banner

Job Services Not Working, Jobs Stuck in Pending For Cloud Environment (Doc ID 2569690.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Jobs are stuck in pending and not running, all users experiencing the issue.

EXPECTED BEHAVIOR
-----------------------
Jobs should go to Pending, Running then Completed when submitted to job services.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.