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Job Services Not Working, Jobs Stuck in Pending For Cloud Environment (Doc ID 2569690.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Jobs are stuck in pending and not running, all users experiencing the issue.

EXPECTED BEHAVIOR
-----------------------
Jobs should go to Pending, Running then Completed when submitted to job services.

Cause

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In this Document
Symptoms
Cause
Solution


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