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Error: "Server URL points to an invalid web application" when login P6 from IOS or Android device (Doc ID 2569907.1)

Last updated on JULY 27, 2019

Applies to:

Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to login cloud environment from iOS or Android device, the following error occurs.

ERROR
-----------------------
"Server URL points to an invalid web application"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Start the application on iOS or Android device
2. scan the QR code and login
3. Got the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login cloud environment from iOS or Android device.

Cause

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In this Document
Symptoms
Cause
Solution


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