Fusion Applications - Global Payroll - Roll Back The Recalculate Payroll For Retroactive Changes error: You entered a start date after the final processing date 2019-04-30 for the element on this payroll relationship, employment terms, or assignment (Doc ID 2570029.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

On : 11.13.19.01.0 version,

When attempting to rollback the Recalculate Payroll for Retroactive Changes process,
the following error occurs.

ERROR
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A system error ORA-20001: You cannot create an entry for this element with an effective start date after the element can no longer be used on this employment level.
Details: The XXXXXXX Retro element definition determines how long an element can be used.
You entered a start date after the final processing date 2019-04-30 for the element on this payroll relationship, employment terms, or assignment. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1810 ORA-06512: at line 1 occurred in table pay_retro_pkg.create_retro_entry at location 3065. Contact your help desk.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run the Recalculate Payroll for Retroactive Changes process
2. The above process erorred
3. Try to rollback the process and see the error

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, customer is not able to proceed further on running the other processes in payroll as part of the payroll process and not able to process the salary using the HCM application.

Cause

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