My Oracle Support Banner

Ledger Entry Present In GL_LEDGERS But Not Visible In Setup And Maintenance UI (Doc ID 2570395.1)

Last updated on OCTOBER 20, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Set Up FCR-Define Ledgers

ACTUAL BEHAVIOR
---------------
Ledger entry present in GL_LEDGERS but not visible in Setup and Maintenance UI

Expectation is to see the ledger in Fusion UI so that the configuration of ledger can be completed. But we are not able to view the ledger in UI.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on Create New under Export to CSV File for Manage Primary Ledgers task in Procurement
functional area of Setup and Maintenance in TEST instance
2. Select the scope and Export the CSV file
3. Upload the file in PROD instance and check the ledger in the UI


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.