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Pull-Down Field Does Not Contain Items to Select When Using the Mobile App (Doc ID 2570621.1)

Last updated on MARCH 27, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.4 to 19.6 [Release 19.4 to 19.6]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 19.4

When a Pull-Down field exists on a form and the Mobile App for both Android and iOS is being used:

ACTUAL BEHAVIOR
---------------
The user is unable to select any item in the field as the drop-down list is empty/blank when utilizing the Mobile App.

EXPECTED BEHAVIOR
-----------------------
The drop-down list should contain items for the user to select.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set value for the pull-down field.

Cause

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In this Document
Symptoms
Cause
Solution
References


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