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Mobile Application: On Send When Assignee Selected "No active user is selected for the next step" (Doc ID 2570631.1)

Last updated on SEPTEMBER 11, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8.3.0 to 19.1 [Release 18.8 to 19.1]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.8.3 : Mobile iOS App

When creating a record in the mobile application where the workflow is set up to select an assignee, the send fails with an error message.

ERROR
-----------------------
No active user is selected for the next step

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login Unifier mobile.
  2. Create issue BP record, complete required fields, select Users as To field.
  3. Send workflow to next step, failed with error above.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign user to workflow.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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