My Oracle Support Banner

Error: "The User Preferences Used To Create This Excel File Could Not Be Found" When Importing Excel File (Doc ID 2570836.1)

Last updated on JULY 30, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8.8.0 to 18.8.10.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8.8.0 to 18.8.10.0 [Release 18.8]
Primavera P6 Professional Project Management - Version 18.8.8.0 to 18.8.10.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

When attempting to import an XLS file, the following error occurs.

ERROR

 "The User Preferences used to create this Excel file could not be found. Importing this file could corrupt your data. Please refer to Primavera Help for more information about Importing data from Excel. Are you sure that you want to continue?"

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Pro.
  2. Open project.
  3. Import XLS.
  4. Error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.