Error: "The User Preferences Used To Create This Excel File Could Not Be Found" When Importing Excel File
(Doc ID 2570836.1)
Last updated on MARCH 25, 2021
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.214.171.124 to 126.96.36.199 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 188.8.131.52 to 184.108.40.206 [Release 18.8]
Primavera P6 Professional Project Management - Version 220.127.116.11 to 18.104.22.168 [Release 18.8]
Information in this document applies to any platform.
When attempting to import an XLS file, the following error occurs.
"The User Preferences used to create this Excel file could not be found. Importing this file could corrupt your data. Please refer to Primavera Help for more information about Importing data from Excel. Are you sure that you want to continue?"
The issue can be reproduced at will with the following steps:
- Log into P6 Pro.
- Open project.
- Import XLS.
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