My Oracle Support Banner

Impossible To Set Resolved Date in SR via REST (Doc ID 2570950.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

When execute a create operation using REST request, I am getting this error:
“A support request resolution date can only be updated by the application. (SVC-5295241)”
And the creation of the support request operation is unsuccessful.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.