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Impossible To Set Resolved Date in SR via REST (Doc ID 2570950.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


When execute a create operation using REST request, I am getting this error:
“A support request resolution date can only be updated by the application. (SVC-5295241)”
And the creation of the support request operation is unsuccessful.


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