Impossible To Set Resolved Date in SR via REST
(Doc ID 2570950.1)
Last updated on JULY 29, 2019
Applies to:Oracle Fusion Engagement Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.
When execute a create operation using REST request, I am getting this error:
“A support request resolution date can only be updated by the application. (SVC-5295241)”
And the creation of the support request operation is unsuccessful.
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