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Problem With Benefits Life Events Process (Doc ID 2571034.1)

Last updated on SEPTEMBER 18, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem with benefits life events process

I have below error, Its for a new hire trying to enroll in benefits keeps getting below error and attached screen shot of the Life events.

ERROR
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A catching error occurred in the routine ben_person_obeject.set_per_object. Contact your benefits administrator for a review of the data and the trace files. (BEN-990886) context at the time of error. Person { Person_Full_Name}, Effective date 2019-06-05.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as New Hire employee
2. Benefits > Enrollment
3. Try enroll in benefits
4. Error is thrown.


Cause

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In this Document
Symptoms
Cause
Solution


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