Unable To Know If There Is A Note Attached To A Transaction
(Doc ID 2571081.1)
Last updated on MAY 21, 2021
Applies to:Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.
On : 11.13.19.04.0 version, Billing - Transactions
Unable to know if there is a note attached to a transaction
Steps to reproduce the problem:
1. Go to Manage transactions
2. Search a transaction with a note attached
If there is a note attached to a transaction, we can’t know it, it is not visible. We have to click on notes to know if there is a note attached or not. If there is an important message attached to a transaction, there is a high probability that the users consulting the transaction do not see it.
Impact for customer: The impact can be important, if there is an important message attached and that nobody see it. We should have a sign that a note is attached, or for example a part of the message
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