My Oracle Support Banner

Classification Code Version On The Trade Item Is Not Correct (Doc ID 2571101.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Global Trade Management Cloud Service - Version 19 and later
Information in this document applies to any platform.

Symptoms



Product classification code xxyy is taken as a example to demonstrate the issue

When navigated to Product Classification Code (via Navigation: Classification > Product Classification Code), it is seen that data version is 72018 & its marked as current
For Trade item - zzzz, for which same classification code – xxyy is assigned, when clicked on the classification code link, it shows the latest code version 72018 (which is correct)
However for another Trade Item (assigned to the same classification code), when clicked on the link, it shows old classification code version 38015 
After 38015 version, it has been 9 versions updated against the code but still item consist old version details 


STEPS
---------
The issue can be reproduced at will with the following steps:
1. Navigation: Classification > Product Classification Code
2. Also navigate to Trade Item and click on Product Classification Code
3. It shows the old version for some items



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.