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OCI Identity Cloud Service (IDCS) - Pending EmailAddress Verification in IDCS for Customized EmailAddress (upper+lowerCase letters) (Doc ID 2571125.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


Verification email from Identity Cloud Service (IDCS) isn't received for the changed email address to <UPPER_LOWER_CASE_EMAILADDRESS>

The issue can be reproduced at will with the following steps:

  1. Login to IDCS admin console
  2. Navigate as below
  3. Settings > Notifications
  4. Change the value of Attribute : From Email Address to <UPPER_LOWER_CASE_EMAILADDRESS>




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