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Multiple Element Eligibility Allowed In The Same Period (Doc ID 2571306.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Payroll

When attempting to delete eligibility,
the following error occurs:

"The element eligibility record cannot be deleted, because it would invalidate existing element entries with effective start dates in the future. (PAY-1635756)
Cause: An element eligibility record cannot be deleted or end date when one ore more element entries it qualifies have a start date that is after the deletion date or end date.For example, {1} has an element entry with an effective start date of {0}.
Action: Delete all entries starting after the current system effective date then try again, or do not delete the eligibility record."

The issue can be reproduced at will with the following steps:
1. attempting to create element eligibility;
2. system is allowing to create multiple eligibility in same period;
3. getting an error while assigning element entry and Terminating Employee;
4. on attempting to delete eligibility this time;
5. the above mentioned error is received.

"We created full eligibility from 1950, We created one more from 1950 for Payroll wise, Hence now two are applicable , The system accept and not able to delete newly created Eligibility criteria."

The issue has the following business impact:
Due to this issue, users cannot delete duplicated eligibility and use further element entry.




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