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Multiple Element Eligibility Allowed In The Same Period (Doc ID 2571306.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Global Payroll

When attempting to delete eligibility,
the following error occurs:

ERROR
-----------------------
"The element eligibility record cannot be deleted, because it would invalidate existing element entries with effective start dates in the future. (PAY-1635756)
Cause: An element eligibility record cannot be deleted or end date when one ore more element entries it qualifies have a start date that is after the deletion date or end date.For example, {1} has an element entry with an effective start date of {0}.
Action: Delete all entries starting after the current system effective date then try again, or do not delete the eligibility record."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. attempting to create element eligibility;
2. system is allowing to create multiple eligibility in same period;
3. getting an error while assigning element entry and Terminating Employee;
4. on attempting to delete eligibility this time;
5. the above mentioned error is received.

Details:
"We created full eligibility from 1950, We created one more from 1950 for Payroll wise, Hence now two are applicable , The system accept and not able to delete newly created Eligibility criteria."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete duplicated eligibility and use further element entry.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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