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Standing Appointments Are Not Colored When Logged in as SERVPROV User Associated with the Standing Appointment (Doc ID 2571353.1)

Last updated on JULY 30, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

A Standing Appointment is configured for a specific Service Provider. When using the "Manage Appointments" screen, these slots are displayed in orange (highlighting that they are standing appointments) when logged in as the planner User.

However, when logging in as the SERVPROV user in which is associated to the Service Provider of the Standing Appointment, these slots are not highlighted in orange and appear open slots.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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