My Oracle Support Banner

Oracle Fusion Recruiting Cloud: Candidate Unable To Import Profile Or Resumes Using Indeed and Talemetry (Doc ID 2571608.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Candidate Experience


When a candidate tries to import a profile using Indeed system shows the attached error.

ERROR
-----------------------

We could not import your profile. Try again or complete your job application manually


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Search and Apply on any job
Enter Email address
Click on Indeed
Sign in to Indeed
System shows error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Candidates cannot import profile from LinkedIn

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.