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Trip Report Templates Not Available For Selection At Site Visits (Doc ID 2572100.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Trip Reports for Clinical Trial Management System Cloud Service - Version 8.1.1.10 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Client Functionality

Trip Report Templates Not Available for Selection at Site Visits

The Trip Report Templates (Visit Type = Unblinded Site Initiation, Unblinded Site Monitoring and Unblinded Close-out) are not available for selection at ‘Clinical Sites> Site Visits> Visit Start> Templates.

ERROR
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No error found. Unblinded Trip Report Templates are not available for selection


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to ‘Clinical Sites * Site Visits * Visit Start * Trip Report Detailed (View) * Template * Unblinded Trip Report Templates are not available for selection


Cause

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In this Document
Symptoms
Cause
Solution


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