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The combination of element eligibiity criteria already exists. Your help desk was notified. (PAY-1635525) (Doc ID 2572334.1)

Last updated on JULY 31, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.04.0 version, Global Human Resources

We have setup an approval workflow for Add pending worker transaction. The workflow works as expected, however for Brazil worker alone once the Approver tries to validate the data before approving gets an error in the 1st step.

When attempting to validate the information for pending worker approval, the following error occurs

ERROR
-----------------------
The combination of element eligibiity criteria already exists. Your help desk was notified. (PAY-1635525)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Log in
2.Notifications
3.Assigned to me
4.Open notification-> message when adding a pending worker "The combination of element eligibiity criteria already exists. Your help desk was notified. (PAY-1635525) "


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate the information for a pending worker.
 

Solution

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In this Document
Goal
Solution
References


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