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JBO-PBL is not supposed to be used as HSDL has been used earlier to load the tax card for this employee error in PBL (Doc ID 2572437.1)

Last updated on AUGUST 01, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Unable to load the Tax withholding w4 details to the employees using PBL Withholding Tax Federal Legislation.

ERROR
-------------
JBO-PBL is not supposed to be used as HSDL has been used earlier to load the tax card for this employee:
PBL is not supposed to be used as HSDL has been used earlier to load the tax card for this employee.oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle

EXPECTED BEHAVIOR
-----------------------
Being able to load the Tax withholding w4 details to the employees successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. trying to load the Tax withholding w4 details to the employees using PBL;
2. stuck error is received.

Observation:
All employees migrated on NTC


Remaining concern:
Providing instructions on how to load the tax cards for the new ones (NTC) HDL/ HSDL
Or reverting back to the classic/ old tax cards (OTC) in order to use PBL

B

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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