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JBO-27024: Failed to validate a row with key oracle.jbo.Key[####] in InventoryReservationEOoracle.jbo.RowValException When Creating a Sales Order (Doc ID 2572664.1)

Last updated on AUGUST 14, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Manage Orders

When a Sales order is created and submitted,it errors out

ERROR
-----------------------

The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268)
In the Orchestration you will also see the following error which is the true cause of the issue:
JBO-27024: Failed to validate a row with key oracle.jbo.Key[####] in InventoryReservationEOoracle.jbo.RowValException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create Sales Order
2. Progress the order
3. It errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with the order

Cause

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In this Document
Symptoms
Cause
Solution


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