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Cannot Take Action on Change Personal Information Workflow (Doc ID 2572730.1)

Last updated on SEPTEMBER 19, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


Change Personal Information workflow is set up to for approval group to claim transaction and then approve.
When change personal information workflow is submitted, approval group receives notification, but cannot claim or take action.

This is happening for only Change Personal Information transactions.
If approval is sent to an individual this issue does not occur.


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