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Manager Is Not Able To Create Performance Document For A Direct Report Due To Error HRG-3120265 (Doc ID 2573102.1)

Last updated on JANUARY 30, 2021

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Performance Management

When attempting to create a performance document for an employe, the manager gets
the following error.

ERROR
-----------------------
You cannot create the performance document because there are no goal plans associated with the worker for the evaluation period. (HRG-3120265)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as manager and go to My Team >> Performance
2. Search for employee’s performance document and click on document name
3. Click on Continue to créate Performance Document
4. then get the following error:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This will be impacting the set up that we are using for a Performance document in production environment if it is not resolved before applying patch 19B in our POD Prod.

Cause

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In this Document
Symptoms
Cause
Solution
References


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