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403 Error Occurs When a Webhook Consumes SOAP Service. (Doc ID 2573517.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Store Administration

ACTUAL BEHAVIOR
---------------
Customer tries to implement an account webhook that will be triggered when an account is created.
This account webhook will integrate OCC accounts with another Oracle app called ORCE, Oracle
Retail Customer Engagement Cloud Services. However, when an account is created, the webhook
is not triggered so account info is not sent to the webhook endpoint.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create an account in store front, notice account create webhook is not triggered.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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