The rules defined under rule set ExpenseReportRuleSet did not return any results ( FUN-720336) (Doc ID 2573648.1)

Last updated on AUGUST 09, 2024

Applies to:

Symptoms

On : 11.13.19.04.0 version, Manage Expenses-Approve Expense Report

When attempting to submit an expense report for approval,
the following error occurs.

ERROR
-----------------------
The rules defined under rule set ExpenseReportRuleSet did not return any results ( FUN-720336).
Cause Probable causes includes a participant does not have any active rules, no matching rule exists, the rule definition is incorrect, or non of the rules evaluates to true.
Action Correct the rule definition under the rule set.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit expense report for approval
2. Error:
The rules defined under rule set ExpenseReportRuleSet did not return any results ( FUN-720336).
Cause Probable causes includes a participant does not have any active rules, no matching rule exists, the rule definition is incorrect, or non of the rules evaluates to true.
Action Correct the rule definition under the rule set.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit their expenses for approval

Cause

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