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OAC-Essbase: Backup fails with "ERROR_sm.rex.failed.kill.processes.on.vm" (Doc ID 2573666.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle Analytics Cloud - Version 105.3.0 and later
Information in this document applies to any platform.

Symptoms

Following error message in PSM UI activity screen when the OAC Essbase backup takes more than 2 hours .

Activity Started
PSM-BKP-50207: Failure code: ERROR_sm.rex.failed.kill.processes.on.vm.
PSM-BKP-50103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.
PSM-BKP-50106: Operation failed and will be retried.
ESSCS Backed up Successfully
Activity Ended

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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