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Notifications Are Not Loading in the Left Sidebar Dialog Box in Chrome (Doc ID 2574176.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus - Version 17.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.0 and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version 17.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 17.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 18.0 to 18.0 [Release 18.0]
Information in this document applies to any platform.

Symptoms

Using the Chrome browser, when the user clicks on the notifications icon on the left sidebar menu, the notifications dialog box is displayed but the notifications never load. Using Firefox browser, the notifications are loaded in the notifications dialog box with no issue.

Steps to Reproduce:

  1. In Chrome, build a new workbook.
  2. Wait for the notification icon to be updated showing that there is a new notification.
  3. Once updated click on the notifications icon on the left sidebar to view the notifications.

 

Changes

 

Cause

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