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RPASCE UI: "The User Is Not Authorized to Access the Application" Occurs while Logging into Application (Doc ID 2574219.1)

Last updated on JULY 12, 2024

Applies to:

Oracle Retail Merchandise Financial Planning Cloud Service - Version 17.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 17.1 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 17.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.1 and later
Oracle Retail Demand Forecasting Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

Ussers are not able to login to the application; they are receiving "The user is not authorized to access the application" error message. The users exist in Oracle Identity Cloud Service (IDCS).

Changes

 

Cause

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