My Oracle Support Banner

Logistics Cloud 19C Update: "Springboard Menu. Please use the right and left arrow keys to move through the menus ..." Message Displayed on Screen After Update (Doc ID 2574313.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After the 19C cloud update, the springboard icons on the OTM home screen are misaligned and the following message is displayed at the top of the screen:

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Navigate to the OTM home screen after the 19C cloud update
2. The message noted above will be displayed across the top of the screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.