Unable to remove receipt and add a new one from Expense Report (Doc ID 2574550.1)

Last updated on OCTOBER 02, 2019

Applies to:

Symptoms

On : 11.13.19.04.0 version, Manage Expenses

When attempting to check the receipt for an Expense Report, the following error occurs.

ERROR
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The old receipt is still attached to the ER even though user deleted that receipt and added a new one


STEPS
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The issue can be reproduced at will with the following steps:
1. User enter an Expense Report and add a receipt - manager approve the ER
2. Expense Auditor rejected the ER as the receipt was not correct
3. User delete the old receipt and attached a new one
4. When user is accessing the ER again, the old receipt is still available

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot attach the correct receipt to the ER raised.

Cause

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