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Cannnor Enter Final Close Date Employees With Court Orders (Doc ID 2574756.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, UK - United Kingdom Legislation

When attempting to enter Final Close date to employees with Court Orders,
the following error/s occurs:

ERROR
-----------------------
For emp# 123 gives a java.lang.NullPointerException error then Entity row with key oracle.jbo.Key[ 2019-04-08 4712-12-31 ] is not found in DIRCardComponentDEO.
For emp#456& 789both error with "You cannot enter association details for a calculation component if the calculation component is already associated with a tax reporting unit. (HRX-1561551)"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. attempting to enter Final Close date to employees with Court Orders;
2. multiple errors occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, FPS will error out in August if user can't add the final close date, and this will affect submission to HMRC.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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